Privacy Policy

Welcome to the tribe. At Bandtees Store, your passion fuels everything we do—from the limited-edition tees in your cart to the final, crucial step of securing your payment. We believe your data deserves the same no-compromise, battle-tested protection as your transaction. This Privacy Policy is your backstage pass to understanding how we collect, use, and guard your information. It’s built on transparency, security, and respect for your rights, just like the checkout process we promise.

1. THE DATA WE COLLECT (YOUR HAUL)

To fuel your fandom and get you geared up, we collect information that falls into a few key categories:

• Information You Give Us: When you make a purchase, create an account, or contact our crew, you provide data like your name, shipping/billing address, email address, phone number, and payment details. Remember: your full payment card numbers are never stored on our servers—they’re handled by our secure payment partners.
• Automatically Collected Information: As you navigate the pit (our website), we automatically gather technical data like your IP address, browser type, device information, and how you interact with our site (pages viewed, links clicked). This helps us keep the mosh pit fast and functional.
• Order & Transaction Details: We keep records of what you buy, when you bought it, shipping methods, and order status—everything needed to manage your chaos and get it to your door.

2. HOW WE USE YOUR DATA (POWERING THE SHOW)

We use your information with one goal: to deliver a loud, secure, and seamless experience from cart to confirmation.

• To Process Your Order & Ship Your Gear: This is the main act. We use your details to fulfill purchases, process payments, verify your address, ship your merch worldwide (where available), and send you order confirmations and tracking info.
• To Communicate With You: We’ll use your email to send essential updates about your order, respond to your questions at [email protected], and send you service-related announcements.
• To Improve the Store & Your Experience: We analyze site traffic and interaction data to fix bugs, optimize performance, and ensure our site is as reliable as a classic riff.
• For Security & Fraud Prevention: We use your data to protect our site, our crew, and you—monitoring for fraudulent transactions and unauthorized activity to keep our vault backstage locked tight.

3. DATA SHARING & DISCLOSURE (WHO’S IN THE CREW)

We’re a tight-knit operation, but we partner with trusted veterans to make the show run. We do not sell your personal data. We only share it as described below:

• Secure Payment Gateways: To power through payment, we share necessary transaction data with our battle-tested payment processors (like those handling VISA, Mastercard, JCB, and PayPal). They are certified veterans of financial security.
• Shipping & Logistics Partners: To get your gear to you, we share your name, address, and contact details with trusted shipping carriers.
• Service Providers: We work with a few carefully vetted companies that help us run our website, manage emails, and analyze data—all under strict confidentiality agreements.
• When Required by Law: We may disclose information if necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users and the public.

4. DATA STORAGE & SECURITY (OUR IRONCLAD PROMISE)

We defend your data with the same attitude we defend our merch’s authenticity.

• Industry-Standard Encryption: Sensitive data (like payment information during checkout) is shielded with top-tier encryption—it’s like sending your info through a fortified tunnel.
• We Don’t Store Your Payment Secrets: Your full credit card details never reside on our servers. They are handled solely by our secure payment partners.
• Secure Storage: The personal data we do keep (like your order history and address) is stored on secure servers with limited access.
• Global Operations: As we ship gear worldwide (excluding some Asian and remote regions), your data may be processed and stored in facilities located in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place.

5. YOUR RIGHTS (YOU CONTROL THE SETLIST)

You have rights regarding your personal data. Here’s how you can exercise them:

• Access & Correction: You can review and update your account information by logging into your Bandtees Store account.
• Data Portability & Deletion: You can request a copy of the personal data we hold about you or ask us to delete it, subject to certain legal obligations we have (like keeping order records for tax purposes).
• Marketing Opt-Out: If we ever start a newsletter, you’ll have a clear, one-click way to unsubscribe.
• Contact Us: To exercise any of these rights, or if you have questions, roar at our crew: [email protected]. We’ll respond faster than a quick-draw PayPal checkout.

6. COOKIES & TRACKING TECHNOLOGY (THE SITE’S BACKBEAT)

Our website uses cookies and similar tracking tech—small data files that help the site remember you and function smoothly.

• What They Do: Essential cookies keep your cart loaded as you browse, remember your login, and secure the site. Performance cookies help us understand how fans use the site so we can improve it.
• Your Control: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse cookies or alert you when they are being sent. Note: Blocking essential cookies may affect how the site works (like keeping items in your cart).
• We Do Not Use: We do not use third-party cookies for cross-site tracking or targeted advertising. Our focus is on your store experience, not profiling you.

7. CHANGES TO THIS POLICY (THE SETLIST EVOLVES)

The music scene changes, and sometimes our policies need to adapt. We may update this Privacy Policy occasionally. If we make significant changes, we’ll notify you by posting the new policy on this page with a clear update date. Your continued use of the Bandtees Store after any change means you rock with the new terms.